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Cloning a Journey Plan

Cloning a Previous Journey Plan

  1. Right-click on an existing Journey Plan and select Clone.
  2. Enter the required details:
    • Name
    • Effective Start Date
    • Effective End Date
      Then click Clone.

Editing the JP

  1. Once the JP is created, click Export and choose your preferred format.
  2. Make the necessary updates to the exported file.

Uploading the JP

  1. After updating, click Import and select the file (ensure it matches the format you exported).
  2. If there are any errors during upload, please refer to the FAQ section.


Completion

  1. If the upload is successful, the JP is ready for use.

Notes

  • Ensure the file format used for import matches the exported format.
  • Double-check all required fields before importing to avoid errors.
  • Large or complex JP files may take some time to process.