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SOP of handling the documents in Accounting System

Do NOT change the order detail when transferring Sales Order to Invoice

Order detail such as customer name and line item should NOT be updated when transferring Sales Order to Invoice.

The correct SOP is user should cancel the Sales Order, recreate the Sales Order with correct detail and transfer it to Invoice in Accounting System.

Do NOT change the order detail in admin portal when the order is synced into Accounting System

Order detail such as customer name and line item will not be updated into the Accounting System once the order has been created in Accounting System

The correct SOP is user should cancel the Sales Order, recreate the Sales Order with correct detail, and the correct order is synced into Accounting System.