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Integration | Internal Frequently Asked Question (FAQ)

Mulesoft initialisation of repository error

If this is credit note, kindly change the status of the credit note to Temporary Credit Note, and change the status back to Credit Note.

If this is Sales Order, kindly change the status of the sales order to Processing, and change the status to Confirmed.

EasyStore orders not synced

Create a work request for Woon to check, as it is legacy code, will need Woon's help to manually debug.

Which field in Autocount is mapped to customer tier in admin portal?

The price category in Autocount is used to mapped to the customer tier.