Boostorder Cloud
Session keep expiring when viewing insights dashboard
When viewing insight dashboard, either active or non active, the session will expire within 5 to 10 minutes
Boostorder Insights
Why the downloaded data for specific table in the excel is not complete?
This is Looker limitation where user is only able to download the data partially when the data to be downloaded is huge.
To download all the data, click on Menu icon and select Download data
Expand the Advanced data options, and select All results, then click on Download.
Why the downloaded data for whole dashboard in the excel is not complete?
This is the maximum number of rows to be downloaded for the whole dashboard, which is 5000.
To overcome this issue, kindly filter the dashboard by month to ensure the number of downloaded data is less than 5000 rows.